Enterprise-Ready, Enterprise-Grade Documentation 🏢

Onboarding and migration support directly from the Docsie team!

Our goal is to help you realize value in 5 simple steps via direct support with a Docsie representative

We help you import your existing content...

Software guides, product documentation, API documents, internal employee documentation, end user documentation,  product requirements (PRD) and system requirements (SRD) documentation, sales documentation, etc.

We help you import entire knowledge portals, knowledge bases, knowledge sites...

Step aside Document360, Read the Docs, Nuclino, Confluence, Notion, Archbee, Guru (we can import from anywhere!)

We can help you design a custom portal, and verify everything works correctly...

Let a Docsie expert help you design a new custom portal, full verification and validation of content and design included!

We train your staff, employees, workers...

Jump on a call, and let us teach your entire team how to use basic and advanced Docsie features!

The Best Part? Docsie Pilot is Included FREE With Your Docsie Subscription!

Learn more about Pilot: Free Onboarding, Importing, Portal Design.

Got a business account? Use it to sign into Docsie!

Google Business, Microsoft Business, LinkedIn Social Logins

Apply passwords to your documentation, or entire knowledge portals!

Add temporary passwords for contractors and freelancers using comma separated values (password1, password2, password3)

Learn about Security and Data Protection in Docsie.

Docsie supports unlimited languages, versions, and articles.

Share documentation in the following languages:

• Arabic

• Danish

• Dutch

• English

• French

• German

• Italian

• Japanese

• Norwegian

• Portuguese

• Simplified Chinese

• Spanish

• Swedish

Create version 1, 2, 3... you get the picture. Then, readers can view versions in your portal!

Articles are sub-sections in documentation, making it easier for readers to browse and find knowledge!

Learn more about Language Management in Docsie.

Documentation doesn't write itself, and that's why we offer user roles, role based access controls, and identity access management!

Viewer - View only

Editor - All of the above + editing, comments, create tasks

Administrator - All of the above + create and delete documents or shelf, publish to portal, set passwords, manage user permissions

Owner - All of the above + create and delete workspaces, create portal deployments

Learn more about IAM RBAC in Docsie.

By default, Docsie offers two types of authentication via the JWT token:

• Strict
• Lax

Use fallback authentication URLs when JWT token authentication fails for redundancy.

Learn more about JWT Token Authentication in Docsie.

Create your own custom JavaScript assets, and deploy them in your portal.

Use custom cascading style sheets (CSS) to design your own unique documentation portal.

Learn more about Portal Design in Docsie (free support from an expert included!)

Tap into the Docsie API to integrate and communicate with the platform.

Don't want to use the default managed Docsie portal? No problem!

Full customization support for your knowledge portal, knowledge base, and knowledge site.

Learn more about Custom Knowledge Portals in Docsie.

It shouldn't cost extra to use your own domain... well, that's our philosophy at Docsie!

Add your custom domain for FREE, and apply SSL encryption to your knowledge base, knowledge portal, or knowledge site.

Learn more about Custom Domains with SSL in Docsie.

"Time to connect our analytics tools, business intelligence software, and analyze our docs!" - documentation teams on other platforms.

Docsie offers native documentation feedback and knowledge portal web analytics.

Collect feedback ratings and text from customers, see which country they are from, view session recordings to see what they actually mean!

Monitor per page, per shelf, or per portal metrics such as page views, popular URLs or documents, top keywords.

Identify gaps in your documentation knowledge portal using empty query analysis to see what customers want to know, but lack documentation for!

Learn more about Feedback and Web Analytics in Docsie.

Take advantage of Docsie integrations:

Source Code Management (SCM)

• GitHub
• Gitlab
• BitBucket

Automation Platforms

• Zapier

Messaging OR Help Desk Ticketing Software

• ZenDesk
• Slack
• Mattermost

Learn more about Integrations and Content Embedding in Docsie.

iFrame is an incredibly powerful way of loading assets on web pages.

We use this to enable hundreds of data visualizations and content embeds:

• Google Slides
• Google Forms
• Google Drive
• Google Maps
• Google Docs
• Google Sheets
• YouTube
• Vimeo
• Dailymotion
• WordPress 5
• GitHub Gists
• Airtable
• JSFiddle
• CodePen
• CodeSandbox
• Loom
• GRID
• Miro
• InVision
• Figma
• iorad
• Jotform
• Office 365
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft PowerBI visualizations
• Tableau visualizations
• Qlik visualizations
• Looker visualizations

Simply, any platform that supports iFrame embedding!

(this list is not exhaustive, otherwise we'd be exhausted listing them all!)

Having a knowledge portal is good, but... what if you could integrate your portal with your website and mobile apps?

In-App Help and Support is a way to share documentation in HTML5 web applications, business applications, Android apps, and iOS apps.

We even include walkthroughs and guided tours with In-App Help and Support, so you can show users exactly how to do the thing!

This one is exciting! Don't click away!

Docsie is one of the only platforms that enables document-to-video conversion.

This means your text documents get transformed into fully narrated videos with transitions and designs applied.

No need for a film crew, video editors, or voice over actors. Just use Docsie!

Large enterprises and organizations - particularly Fortune 500 and Fortune 1000 companies - have specific requirements around software and technologies.

Docsie can be hosted directly via your organizations on premise data center, or deployed to a virtual private cloud (VPC) instance.

Docsie offers up to 100GB of storage, or even more with a custom Organization subscription.

See Pricing for more information.

Docsie supports document, image, and video file uploads of 250MB each. Import a large PDF, upload a 4K screenshot, or showcase high frame rate videos with ease!

Go beyond this limit with the Organization plan. See Pricing for more information.

Small and medium sized business? Fortune 100 conglomerate?

No matter the size of your business, Docsie offers up to 50 team user accounts (that's a lot of writers!)

Go beyond this limit with the Organization plan. See Pricing for more information.

For enterprises with business critical documentation requirements, we offer full custom service level agreements (SLAs) for peace of mind.

Request uptime guarantees up to 99.999%, access reports and metrics 24/7, direct point of contact with a Docsie representative.

Custom SLAs are only available on the Organization tier.