Feedback and Web Analytics
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User Feedback Reports, Empty Query Analysis, Page and Portal Metrics, Net Promoter Score (NPS)
Documentation Portal Feedback and Web Analytics
Users can leave a rating and write reviews to help you improve your docs!
Need more info? See what users see with session recordings!
When users leave feedback, automatically create a ticket in your customer support software.
Slack, Zendesk, Jira, Zapier, GitHub, Gitlab, BitBucket and many more...
See views, sessions by country, top keywords, top documents or topics.
Identify and fill gaps in your knowledge portal with empty query analysis.
Net Promoter Score (NPS) to measure the customer experience (CX) and predict business growth.
Feedback and Web Analytics is only available for Business or Organization plans.
Learn more about Business and Organization plans.