Employees and stakeholders β€οΈ
our internal knowledge base
Host private or confidential documentation for your employees and stakeholders.
ο»ΏShare an online library of knowledge for enterprise departments, systems and workflows.
For employees to be 'in the know', they need an internal knowledge base.
Fed up with clicking through folders in File Explorer?
Host all of your internal enterprise docs, employee guides, sales documents, policies and procedures, and employment contracts in one centralized, easily accessible internal knowledge base.
Have you tried turning it off and on again?
For simple workflows and processes, it's a waste of time repeating the same instructions...
Give your IT department and business support teams a break; share instructions in your internal knowledge base.
Welcome to onboarding... oh, where are the onboarding documents?
You can onboard employees in much less time with access to an internal knowledge base.
Create onboarding FAQs, an onboarding checklist, or welcome pages to help employees get up to speed faster.
This page doesn't actually show me how to do it?
Feedback is the currency of documentation writers. Without it, they cannot understand the good, the bad, and the ugly of their documentation.
Use Docsie Feedback & Web Analytics to track employee feedback, view session recordings, and find empty querys and knowledge gaps. A great internal knowledge base provides even greater employee experiences (EX)!
What makes a Docsie Internal Knowledge Base different?
One Stop Shop for Enterprise Knowledge
Docsie Internal Knowledge Base is a one stop shop for employees and stakeholders to find knowledge.
Create or import documentation, and publish it to an internal knowledge base, internal knowledge site, or internal self service portal.
Employees can use global search to find knowledge by category, tags and labels, version number, and language. Use the Home book as a landing page for your internal knowledge base.
Control Access to Sensitive Documents
Docsie Internal Knowledge Base offers strong security controls using JWT Token Authentication, IAM RBAC, and Passwords.
Create knowledge base sections for stakeholders, executives and C-Suite.
Create another section for the customer service department, finance team, or the HR office.
Easily share knowledge, and develop a knowledge sharing culture to drive alignment and focus among teams.
Redevelop and Update Your Internal Knowledge Base
Docsie version management allows you to iterate on your documents, so internal teams always have the latest knowledge. We also retain historical knowledge.
Docsie language management allows you to share knowledge with team members, freelancers and contractors in their native tongue. Automate speaking other languages with seamless Ghost AI Language Translation into French, German, Spanish, Swedish, Portuguese, Chinese, Arabic and many more!
Gather Feedback and use Web Analytics to understand employee sentiment for your internal knowledge base. Collect ratings, text comments, and user session recordings. Monitor page metrics, search queries, and top articles or keywords.
